Shipping Policy

Shipping Methods:

TresstrendHair partners with trusted carriers such as USPS, FedEx, UPS, DHL, and Amazon Logistics to ensure secure and timely delivery around the globe.

Total Delivery Time:

Total delivery time = processing time + shipping time.

Processing Time:

Orders are usually processed within 2 business day. If there are any issues with your shipping information, we’ll reach out to you within 24 hours.

Shipping Time & Cost:

Shipping times and costs may vary depending on weather, holidays, or unforeseen delays.

Due to evolving customs policies in certain countries, particularly the United States, orders may experience a delay of 2–5 business days. We appreciate your patience and understanding.

Destination	Cost	Processing Time(Business Day)	Shipping Time(Business Day)
USA	$19.99	1	3 days
USA	Free	1-2	5-6 days

 

About Tax:

Customs duties and import taxes are the responsibility of the recipient. Any costs due to delays, address corrections, cancellations, or returns initiated for personal reasons will also be borne by the buyer.

Note: All recent U.S. customs-related surcharges will be fully covered by TresstrendHair. Shop with confidence!

Additional Notes:

- Local deliveries occur on business days (Monday to Friday).
- Please ensure your delivery address is correct and secure.
- Keep your phone accessible as the carrier might contact you.
- Most deliveries do not require a signature.

Responsibility Summary:

Scenario	Responsibility
Incorrect personal shipping info or undeliverable address	Buyer
Customs duties in recipient’s country/region	Customer
Buyer’s delivery delay or address modification	Buyer
Cancellation or return halfway for personal reasons	Buyer

Shipping Insurance Refund:

If canceled before shipment: A full refund will be issued to your original payment method.
For other cases: Refunds will be reviewed and processed based on eligibility.

If you have any questions, feel free to contact us. Your satisfaction is our top priority!